✓100% Authentic Products✓Fast Nationwide Delivery✓Secure Payments✓Wholesale Available
Prince Mega Online - Shop More, Live Better

How PMO works

A simple, step by step guide to shopping with us, using your rewards, and joining the affiliate or wholesale programs. Pick a topic, or search for what you want to do.

Your account

Your PMO account keeps your orders, rewards, addresses and notifications in one place. This is how to create an account, sign in, and look after your details.

Create your account

  1. 1Go to the sign up page, or click "Create an account" from the sign in page.
  2. 2Type your name in the "Full name" box.
  3. 3Type your email in the "Email" box.
  4. 4Type a password in the "Password" box.
  5. 5Tap the eye icon in the password box if you want to check what you typed.
  6. 6Click "Create Account".
  7. 7Or click "Continue with Google" to sign up with your Google account instead.

Sign in to your account

  1. 1Go to the sign in page.
  2. 2Type your email in the "Email" box.
  3. 3Type your password in the "Password" box.
  4. 4Click "Sign In".
  5. 5Or click "Continue with Google" to sign in with your Google account.
  6. 6If you forgot your password, click "Forgot password?" and follow the steps to set a new one.

Update your details

  1. 1Open "Profile Settings" from the menu on the left.
  2. 2Type your name in the "Full name" box.
  3. 3Type your number in the "Phone" box.
  4. 4Click "Save changes".
  5. 5Note that your email is shown but cannot be changed on this page.

Save a delivery address

  1. 1Open "Addresses" from the menu on the left.
  2. 2Fill in "Full name" and "Phone" under "Add a new address".
  3. 3Type your street in "Address line 1", and add more in "Address line 2 (optional)" if you need to.
  4. 4Type your city in "City" and choose your state from the "State" list.
  5. 5Choose your area from the "Delivery area (Port Harcourt)" list so we can deliver to you.
  6. 6Tick "Set as default address" if you want this used first at checkout.
  7. 7Click "Save address".
  8. 8To change or remove a saved address later, use "Edit", "Set default" or "Remove" on its card.

Check your saved cards

  1. 1Open "Payment Methods" from the menu on the left.
  2. 2See here that PMO does not store your card details.
  3. 3Enter your card safely through Paystack when you pay at checkout.

See your notifications

  1. 1Open "Notifications" from the menu on the left.
  2. 2Read your updates about points, rewards and tier changes.
  3. 3Click "Mark read" on a single update once you have seen it.
  4. 4Click "Mark all read" to clear them all at once.

Good to know

  • New here or not signed in? The menu links take you to the sign in page first, then bring you back.
  • Set one address as your default so checkout is quicker next time.
  • To sign out, click "Logout" at the bottom of the account menu on the left.
  • A number next to "Notifications" in the menu shows how many updates you have not read yet.

Finding and buying

This is where you find what you want and add it to your cart. You can browse everything, filter by category or brand, search by name, pick options like size or scent, and save favourites for later.

Browse all products and narrow them down

  1. 1Open the "Shop" or "All Products" page from the top menu.
  2. 2Look down the left side for the "Filter By" panel.
  3. 3Choose a group under "Shop by Category" to see only that type.
  4. 4Tick a name under "Brand" to show one brand at a time.
  5. 5Drag the "Price Range" slider to set the lowest and highest price you want.
  6. 6Choose a star row under "Ratings" to show only well-rated items.
  7. 7Turn on "In Stock" under "Availability" to hide anything sold out.
  8. 8Use the "Sort by" box to reorder, for example "Best Selling" or "Price: Low to High".
  9. 9Click "Load more products" at the bottom when you want to see more.
  10. 10Click "Clear" at the top of the panel to start over.

Search for a product by name

  1. 1Type what you want in the search box at the top, for example a product, brand, or category.
  2. 2Watch the matching products appear as you type.
  3. 3Click a result to go straight to that product.
  4. 4Click "View all results" to see the full list on one page.
  5. 5Tap one of the "Popular Searches" words if you are not sure what to type.

Shop by brand or by bundle

  1. 1Open the "Brands" page to see every brand PMO carries.
  2. 2Click a brand card to see only that brand's products.
  3. 3Open the "Bundles & Sets" page to see products grouped together at a set price.
  4. 4Click a bundle to see what is inside it before you buy.

Open a product and pick your options

  1. 1Click any product image or name to open its page.
  2. 2Look at the photos on the left and click the small ones to see other views.
  3. 3Read the price, the star rating, and the short description.
  4. 4If the product has choices, click a button under "Size" or the option name to pick one.
  5. 5Watch the price and stock update to match your choice.
  6. 6Set how many you want with the minus and plus buttons under "Quantity".
  7. 7Open "Product Details", "How to Use", "Ingredients", or "Reviews" to read more.

Add an item to your cart

  1. 1Click "Add to Cart" on the product page to drop it in your cart and keep shopping.
  2. 2Click "Buy Now" instead to go straight to checkout with that item.
  3. 3On a product card in any list, click "Add to Cart" to add it without opening the page.
  4. 4Open your cart to see everything you have added.
  5. 5Use the minus and plus buttons to change how many you want.
  6. 6Click "Remove" to take an item out, or "Save for later" to move it to your wishlist.
  7. 7Type a code in the "Enter code" box and click "Apply" if you have a promo code.
  8. 8Check the "Order Summary", then click "Proceed to Checkout" when you are ready.

Save items to your wishlist

  1. 1Click the heart on any product to save it, and click again to remove it.
  2. 2Open the "Wishlist" page from the top of the site to see everything you saved.
  3. 3Click "Move to Bag" under an item when you are ready to buy it.
  4. 4Click a saved product to open it again if you want to check the details first.

Good to know

  • The price and stock you see on a product update to match the size or scent you pick, so choose your option before you add it.
  • Your cart and wishlist are saved on this device, so you can come back later and they will still be there.
  • The delivery fee shown in your cart is an estimate. The exact fee for your state is worked out at checkout.
  • If a product needs an option and you have not picked one, choose it first so the right one goes into your cart.

Checkout and payment

This is where you turn your cart into an order. You tell us who you are and where to send it, pick how you want it delivered, add any code you have, then pay safely with Paystack.

Fill in your contact details

  1. 1Open the checkout page from your cart.
  2. 2Type your name in the "Full Name" box.
  3. 3Type your number in the "Phone Number" box so we can reach you.
  4. 4Type your address in the "Email Address" box. We send your order confirmation here.
  5. 5Add anything we should know in "Order notes" if you like. This box is optional.

Choose how you get your order

  1. 1Look at the "Delivery Method" section.
  2. 2Click "Home Delivery" to have your order brought to you.
  3. 3Click "Pickup in Store" if you would rather collect it yourself. This shows only when store pickup is on, and it is free.
  4. 4Check the delivery fee that shows next to your choice.

Enter your delivery address

  1. 1Click "Choose a saved address" if you have one saved and want to use it.
  2. 2Click "Add a new address" to type a fresh one.
  3. 3Pick your state from the "Select State" list. We deliver within Rivers State only, so pick that to go on.
  4. 4Type your area in the "Area / Neighbourhood" box and choose it from the list. Your delivery fee shows once you pick.
  5. 5Type your house number and street in "Street Address".
  6. 6Click "Change" if you picked a saved address and want a different one.

Add a discount code

  1. 1Find the "Order Summary" box on the right.
  2. 2Type your code in the "Promo code" box.
  3. 3Click "Apply".
  4. 4Check that your discount shows in the summary. Click "Remove" if you want to take the code off.

Check your order and pay

  1. 1Read the "Order Summary" to see your items, any discount, the delivery fee and the total.
  2. 2Look at "Payment Method". Payment is by "Paystack (Cards, Bank, USSD)".
  3. 3Click "Pay Securely".
  4. 4Finish your payment on the Paystack page using a card, your bank or USSD.

See your confirmation

  1. 1Wait for the page to return to PMO after you pay.
  2. 2Look for "Payment successful" and your order number.
  3. 3Click "View my orders" to see the order in your account.
  4. 4Click "Keep shopping" to carry on browsing.

Good to know

  • We deliver within Rivers State only. If you pick another state, a message tells you and you will not be able to pay.
  • Your delivery fee only shows once you pick your area, so choose it to see the full total.
  • PMO does not store your card details. Paystack handles your payment safely.
  • Need a hand? Click "Need help? Chat on WhatsApp" on the checkout page.

Your orders and delivery

Every order you place is saved to your account. You can see what you bought, check where each order is up to, and follow the delivery updates as your parcel moves to you.

See your past orders

  1. 1Open your account and go to the "Orders" page.
  2. 2Look down the list. Your newest order is at the top.
  3. 3Read each row to see the order number, the date, and how many items are in it.
  4. 4Check the coloured tag on the right to see the order status at a glance.
  5. 5See the order total on the far right of the row.

Open one order to see the full details

  1. 1Find the order you want in the list.
  2. 2Click the order number to open it.
  3. 3Read the top of the page for the order number, the date it was placed, and the status tag.
  4. 4Scroll down to the "Items" box to see each product, its option, the quantity, and the total.
  5. 5Click "Back to orders" at the top to return to your list.

Check the status of an order

  1. 1Open the order from your "Orders" list.
  2. 2Look at the status tag near the order number, for example paid, processing, shipped, or delivered.
  3. 3Find the row of steps under "Tracking": Order placed, Payment confirmed, Processing, Shipped, and Delivered.
  4. 4See which steps have a green tick. A green tick means that step is done.
  5. 5If the order was cancelled or refunded, you will see a short line telling you so instead of the steps.

Follow the delivery tracking timeline

  1. 1Open the order and go to the "Tracking" box.
  2. 2Look for the carrier name and the tracking number if the store has added them.
  3. 3Read the updates below, listed with the newest at the top.
  4. 4Find the update marked "Latest" to see the most recent news on your parcel.
  5. 5Read the message and place on each update to follow where your order is.
  6. 6If you see "No tracking updates yet", check back soon. The store will post updates here as your order moves.

Read notes and refunds on your order

  1. 1Open the order from your list.
  2. 2Look for the "Notes from PMO" box if the store has left you a message.
  3. 3Read the note and the date it was added.
  4. 4Scroll to the "Items" box and check for a "Refunded" line in red if any money was sent back to you.

Buy the same items again or save a receipt

  1. 1Go to your "Orders" list.
  2. 2Click "Reorder" on any past order to add those items straight to your bag.
  3. 3Check your bag when it opens, then carry on to checkout.
  4. 4Click "Print" on the list, or "Print receipt" inside an order, to save or print a copy for your records.

Good to know

  • You must be signed in to see your orders. They are tied to your account.
  • If your list says "No orders yet", click "Browse products" to start shopping.
  • The status tag and the tracking steps update on their own as the store works on your order, so check back to see progress.
  • A "Reorder" only adds items that are still available. Anything sold out will be left out of your bag.

Rewards and points

PMO Rewards lets you earn points every time you shop, then turn them into vouchers and free delivery. You join the moment you place your first order, and your points, tier and wallet all update on their own. Find everything under "Rewards & Wallet" in your account.

See your points and tier at a glance

  1. 1Open your account and go to the "Rewards & Wallet" page.
  2. 2Look at the four cards at the top of the page.
  3. 3Read "PMO Points" to see the points you have available to spend.
  4. 4Read "Pending Points" to see points that clear after your order is delivered.
  5. 5Read "Wallet Balance" to see your store credit.
  6. 6Read "Member Tier" to see the tier you are on now.

Earn more points

  1. 1Open the "Overview" tab.
  2. 2Find the "Ways to earn more" box.
  3. 3Earn 1 PMO Point for every 100 Naira you spend when you shop.
  4. 4Earn 500 points when a friend places their first order.
  5. 5Earn 50 points for each review you write on a verified purchase.
  6. 6Get 300 bonus points during your birthday month.
  7. 7Click "Shop to earn" to start a new order.

Check your points history

  1. 1Open the "Points Activity" tab.
  2. 2Read the list, which shows the newest activity first.
  3. 3Check the "Activity" column to see how each point was earned or spent.
  4. 4Check the "Status" column to see if points are pending, available or redeemed.
  5. 5Check the "Points" and "Balance" columns to follow your running total.

Redeem points for a reward

  1. 1Open the "Redeem" tab.
  2. 2Check the "points available" count near the top of the page.
  3. 3Browse the reward cards, such as money off your order or free delivery.
  4. 4Choose a card you can afford and click "Redeem".
  5. 5Find your new voucher in your wallet, where it applies on its own at checkout.

Understand locked rewards

  1. 1Open the "Redeem" tab and look at each reward card.
  2. 2Notice a card that shows "tier only", which means it opens at a higher tier.
  3. 3Notice "Not enough points" on a card you cannot afford yet.
  4. 4Read the "Earn more points to redeem" line to see how many points you still need.
  5. 5Keep shopping to reach the points or the tier you need.

Invite friends with your referral link

  1. 1Open the "Referrals" tab.
  2. 2Click "Copy Link" to copy your personal referral link.
  3. 3Send the link to friends and family, or pick a "Share on" icon like WhatsApp or Email.
  4. 4Wait for your friend to sign up and place their first order.
  5. 5Earn 500 points once their first order is delivered.
  6. 6Track each invite under "Referral history" to see who has signed up or ordered.

Good to know

  • You do not need to sign up for rewards. You join the moment you place your first order.
  • Pending points clear and become available once your order is delivered.
  • Redeemed vouchers go straight to your wallet and come off your total at checkout on their own.
  • A referral only counts once your friend's first order is delivered and the return window closes. Inviting yourself does not count.

Reviews and getting help

Bought something and want to share your thoughts? You can leave a star rating and a few words right on the product page. And if you ever need a hand, PMO gives you WhatsApp, email, phone, and a Frequently Asked Questions page to get answers fast.

Leave a review on a product you bought

  1. 1Open the product page for the item you want to review.
  2. 2Scroll down to the reviews area.
  3. 3Click "Sign in to write a review" if you are not signed in yet, then sign in.
  4. 4Click "Write a review".
  5. 5Choose your rating by clicking the stars, from 1 to 5.
  6. 6Type a short "Title" if you like, for example a few words that sum up your experience. This is optional.
  7. 7Type your thoughts in the "Review" box, such as what you liked or how you used it. This is also optional.
  8. 8Click "Submit review" to post it.

Change a review you already left

  1. 1Open the same product page.
  2. 2Scroll to the reviews area.
  3. 3Click "Edit your review".
  4. 4Update your stars, title, or words.
  5. 5Click "Update review" to save your changes.

See what the star rating means

  1. 1Open any product page and find the reviews area.
  2. 2Look at the big number on the left for the average score out of 5.
  3. 3Read "Based on" to see how many reviews it counts.
  4. 4Check the bars to see how many people gave each star count, from 5 stars down to 1.
  5. 5Look for the "Verified purchase" mark next to a reviewer, which shows they bought the item.

Get quick help from your account

  1. 1Sign in and go to your Support page.
  2. 2Read the "Support tickets" area to see if you have any open requests.
  3. 3Click "Chat on WhatsApp" for the fastest reply.
  4. 4Click "Email us" to send a message by email instead.

Contact PMO from the Contact page

  1. 1Open the "Contact Us" page.
  2. 2Click "Message us on WhatsApp" to chat, which is the quickest way to reach the team.
  3. 3Click the email address to write instead, and add your order number if your message is about an order.
  4. 4Click the phone number to call during support hours.
  5. 5Check the support hours, which are Monday to Saturday, 9am to 6pm West Africa Time.

Find answers on the Frequently Asked Questions page

  1. 1Open the "Frequently Asked Questions" page.
  2. 2Read the questions to find one that matches yours, such as payment, delivery, tracking, or returns.
  3. 3Click any blue link inside an answer to go to that page, like "Orders" or "Shipping & Returns".
  4. 4Click "Contact us" at the top or bottom if you still need help.

Good to know

  • You need to be signed in to leave a review, so the store knows the review is really from you.
  • Both the title and the review words are optional, so a quick star rating on its own is fine.
  • WhatsApp is the fastest way to reach PMO. Email and phone work too, during support hours.
  • When you message about an order, include your order number so the team can help you faster.

The affiliate program

The affiliate program lets you earn money by sharing PMO with your friends and followers. You get your own referral link, and when someone shops through it you earn a commission on their order. Apply once, and after our team approves you, you get an affiliate area where you can share your link, grab ready-made pictures and posts, watch your sales, and ask for a payout.

Apply to join

  1. 1Open the Affiliate page on the PMO website.
  2. 2Click "Become an Affiliate".
  3. 3Type your name, email, a password, and your phone number.
  4. 4Add your Instagram, TikTok, YouTube or website if you have them.
  5. 5Choose your niche and your follower range.
  6. 6Tell us how you plan to promote PMO and why you want to join.
  7. 7Choose how you want to be paid and add your account details.
  8. 8Tick the box to agree to the PMO Affiliate Terms and Conditions.
  9. 9Click "Submit Application".

Wait for approval and sign in

  1. 1Wait for our team to review your application, usually 1 to 2 business days.
  2. 2Watch for the message that says you have been approved.
  3. 3Open the Affiliate page and click "Sign in".
  4. 4Type your email and password.
  5. 5Land on your Dashboard once you are in.

Get and share your referral link

  1. 1Open "Dashboard" from the menu on the left.
  2. 2Find the "Your Referral Link" box.
  3. 3Click "Copy Link" to copy your link.
  4. 4Paste it into a post, a message, or your bio.
  5. 5Or click a social icon under "Share on" to share on Facebook, X, WhatsApp or email.
  6. 6For Instagram and TikTok, the link copies first, then paste it into your bio or story.

Use the ready-made pictures and posts

  1. 1Click "Marketing Assets" in the menu.
  2. 2Look through the campaign banners, captions and links.
  3. 3Click "Download" to save a picture to your device.
  4. 4Click "Copy" to copy a caption or hashtags.
  5. 5Click "Copy link" to copy a campaign link that already carries your code.
  6. 6Share what you saved along with your referral link.

See your sales and commission

  1. 1Open "Dashboard" to see your Clicks, Orders, Sales and Commission at a glance.
  2. 2Click "Referrals" to see everyone who shopped through your link.
  3. 3Click "Commissions" to see what you earned on each order.
  4. 4Click "Performance" to see how your referrals are converting over time.
  5. 5Click "Reports" for a lifetime summary of your activity.

Request a payout

  1. 1Click "Payouts" in the menu.
  2. 2Check the amount next to "Available Balance".
  3. 3Click "Request Payout" when you have a balance to withdraw.
  4. 4See your request appear in the payout history below.
  5. 5Watch the status change as our team processes it.

Update your payout details

  1. 1Click "Settings" in the menu.
  2. 2Check your affiliate code, name and commission rate at the top.
  3. 3Go to the "Payout details" box.
  4. 4Type your account holder name, bank and account number.
  5. 5Save your changes so future payouts go to the right place.

Good to know

  • It is free to join, and you only earn more the more people shop through your link.
  • The "Request Payout" button only works once you have money in your Available Balance.
  • Instagram and TikTok do not take a direct share, so your link is copied for you to paste into your bio, story or a message.
  • To change your name or contact details, reach out through the Support page in the menu.

Buying wholesale (for businesses)

Wholesale is for buying beauty products in bulk at trade prices for your business, like a shop, salon, pharmacy or online store. You apply once with your business details, and after PMO approves you, you get your own wholesale area with lower prices, a minimum order quantity per product, quotes, invoices, credit and a dedicated account manager.

Apply for a wholesale account

  1. 1Open the Wholesale page and click "Apply for Wholesale".
  2. 2Type your business or store name and choose your business type.
  3. 3Type your RC or CAC number, and your Tax Identification Number (TIN) if you have one.
  4. 4Type your contact name, phone number and email address.
  5. 5Create a password if you are new to PMO.
  6. 6Type your business address and choose your city and state.
  7. 7Choose your expected monthly purchase volume.
  8. 8Upload your CAC or RC certificate, government ID and proof of address if you have them ready. This is optional but it speeds up approval.
  9. 9Click "Save & Continue" to send your application.
  10. 10Wait for the review. It usually takes one to two working days, and you can check your status on the application page any time.

Browse the catalogue and check your wholesale prices

  1. 1Sign in, then click "Product Catalog" in the side menu.
  2. 2Type a product name in the search box and click "Search".
  3. 3Click a category chip like "All" or a brand name to filter the list.
  4. 4Look at each card to see your wholesale price, the old retail price crossed out, and the MOQ (the smallest number you can order).
  5. 5Click "Bulk Pricing" in the side menu to see your tier, your discount and your payment terms.
  6. 6Ask your account manager about moving up a tier if you buy in larger volumes.

Place a bulk order

  1. 1Open "Product Catalog" and find the items you want.
  2. 2Click the "Add" button on a product. It adds the minimum order quantity to your cart.
  3. 3Click "Review bulk cart" in the bar at the bottom of the screen.
  4. 4Use the plus and minus buttons to change quantities. They move in steps of the MOQ.
  5. 5Under "Deliver to", choose which of your branches gets this order.
  6. 6Choose "Pay with Bank Transfer" or "Pay with Debit / Credit Card".
  7. 7Click "Submit Wholesale Order". PMO creates your order and an invoice, ready for payment.

See and pay your invoices

  1. 1Click "Invoices" in the side menu to see every invoice and your outstanding balance.
  2. 2Click "Pay" next to an invoice that still has a balance.
  3. 3Choose the "Card" tab to pay by card, bank or USSD through Paystack, then click the pay button.
  4. 4Choose the "Bank transfer" tab to pay by transfer. Send the money to the bank details shown on screen.
  5. 5Click "Upload transfer receipt", choose your receipt, then click "Submit transfer proof".
  6. 6Wait for our finance team to check the transfer. Your order is released once the payment is confirmed.
  7. 7Click "Statement" on the Invoices page any time you need a full record.

Ask for a quote on a big order

  1. 1Add the products you want to your bulk cart from the catalogue.
  2. 2Click "Review bulk cart".
  3. 3Click "Request a quote instead" below the order button.
  4. 4Wait for our team to review your pricing.
  5. 5Click "Quotes" in the side menu, then click "View" to see a quote and accept it when you are happy.

Reorder a past order

  1. 1Click "Reorder & Templates" in the side menu.
  2. 2Find the order you want under "Reorder a previous order".
  3. 3Click "Reorder" to drop the same items back into your cart at today's prices.
  4. 4Click "Save" on an order and give it a name to keep it as a template for next time.
  5. 5Check your quantities and finish the order as normal.

Get help: raise a claim or message your account manager

  1. 1Click "Claims & Returns" in the side menu, then click "New claim" if something arrived wrong or damaged.
  2. 2Choose the related order and the claim type, describe what happened, and attach photos.
  3. 3Click "Submit claim". We review it and sort out a replacement, credit note or refund.
  4. 4Click "Messages" to chat with your account manager, type your note and click "Send".
  5. 5Click "Account Manager" to see their phone, WhatsApp and email, and our support hours.

Good to know

  • Every product has a minimum order quantity, so the plus and minus buttons move in set steps, not one by one.
  • A screenshot of a bank transfer is not the final word. Your order is released only after our finance team confirms the money has arrived.
  • Want to buy now and pay later? Click "Credit" in the side menu and apply for a credit account. Our finance team reviews it, so it is not switched on by default.
  • Save your delivery branches under "Settings" so you can choose the right one for each order at checkout.
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